After Sales

All the help and assistance that Orka Homes provides is not only before the purchase process, or during the purchase process, but also after it. Orka Homes offers a comprehensive after sales and property management service through our experienced aftersales department. Our friendly colleagues are  24/7 ready to give an enjoyable time over here and forget all about the hustle.  
 
We specialize in offering a personalized after sales and property management service, along with additional services such as on-site management, repairs, renovation, home furnishing, property rentals, transfers and much more.
 
Assistance during the purchase process
- Obtaining a tax number: All property owners in Turkey are required to have a tax number which is issued locally
- Opening a Turkish bank account: For all your future needs, we suggest you to open a Turkish bank account
- Obtaining a residence permission: For your long term stays we will provide assistance for you to take a residence permission.
- Furnishing your property: Orka Homes will advise on quality, value for money and delivery requirements. Progress reports and photographs will be provided on process.
- Insurance consultancy: Taking quotes from several insurance companies before making a decision. The cost will vary according to the size and value of your home. The insurance policy will include building contents and earthquake cover.
- Water and electricity registrations: Installation of water and electricity meters and registration thru government.
 
After sales services
After sales has a broad coverage, however you can find a brief summarize of it below.
 
Regular inspections of your property
It is necessary to know that somebody is looking after your property whilst you are away. Our team will visit your property on a regular basis to check that everything is in order. In case of any maintenance we will inform you about it and ask for a permission to carry out the job.
 
Cleaning service & housekeeping department
Before your arrival, our friendly maids ensure your property is ready for your stay. A housekeeping service can be provided during your or your guests stay on a regular basis as well.
 
Garden maintenance
Whether you have a private or a communal garden, our gardening department will do all necessary works to provide a nice looking landscaping.
 
Swimming pool maintenance
Orka Homes is offering a full pool maintenance service, which includes the following jobs: filling the pool in the beginning of the season, daily pool cleaning service, putting the pool chemicals, making chemical tests on a regular basis, emptying the pool after the season, maintaining the pool engine and all utilities. 
 
Technical support
Our professional technical team is ready on hand 24/7 all year around.
 
Airport transfer
On request, transfer from and to the airport is provided for you and your guests.
 
24 hour security services
With our security department there is always some looking after you and your property.
 
Reception & Concierge
Orka main reception with concierge service which is located in the area will be at your service for all your needs 24/7. 
 
Payment of utility bills, annual taxes and insurance
On request, Orka Homes will take care of your utility bills (electric, water), annual taxes (council tax), your insurances (building and contents) and arranges payments for you.